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Following completion of the form, you will receive an email confirmation with a Return Authorization Number enclosed.

Please print a copy of the confirmation email and include in the package of the return shipment while following any instructions or guidelines outlined in the confirmation.

General Pricing and Lead Times:

HP Series Single-Disk Converter Service: $400

Pro Series Single-Disk Converter Service: $450

Pro Series Triple-Disk Converter Service: $500

10 Speed Converter Service: $550

Current Lead Time: 7-10 Business Days (following receipt of the unit at our facility). Any changes to the converter will increase this turnaround time.

Thanks for getting in touch!

Please check your email for next steps and instructions on how to ship your converter back to us.

Please check your spam folder if you haven't received the confirmation email within a few minutes.

- Team CDS

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